As the COVID19 crisis continues, we would like to reassure customers about the steps we are taking to maintain levels of service, while keeping you and our staff safe during this unprecedented time.

The situation is moving rapidly, with daily updates of government advice, so we will add to this page as things change.

For up-to-date information about the national response to the virus visit the and NHS websites.


Contacting us

For the time being all our staff are working from home.

If you need any help and wish to contact us, please call us on 020 7704 0664 or email



The government has announced that private tenants in England and Wales struggling to pay their rent will not be evicted from their homes for at least three months, under emergency coronavirus legislation.

Landlords and tenants will be expected to work together to establish an affordable repayment plan. Landlords are also being asked to show compassion and allow people to remain in their homes for as long as possible.

Ministers have also confirmed that a three-month mortgage holiday will be extended to landlords whose tenants are experiencing difficulties due to coronavirus.

If your tenant is struggling to pay their rent – because they have lost their job, for example, please contact us as soon as possible to discuss a way forward.

For tenants and landlords of our managed properties, where possible we will carry out repairs as normal. Please continue to report any repairs or issues by calling us on 020 7704 0664.



Earlier in the year, the London Property market had been strong with rising prices and increased activity. Inevitably though, as the crisis worsens, the market is expected to slow down significantly as people reduce social contact across the capital. Already, London’s agents have reported a drop in viewings and new listings, hopefully, this should not affect property prices in North London.

We are now offering virtual viewings by request to anyone wanting to look round a property. Please contact us for further information.

We are currently not able to undertake face to face valuations; however, we can book a ‘virtual visit’, where you show us your property with the help of FaceTime, WhatsApp or Skype and we can then provide you with a valuation. We can also give you further advice on how to prepare your property for sale, so when the lockdown is lifted, you will be ready to put it on the market quickly.

Should you need to put your home on the market, please contact us as soon as possible to discuss your options.